eComm
Management
FULLY MANAGED
DRM boasts a highly robust and comprehensive project management ecosystem. From your initial email to the moment your product ships, we meticulously manage every step of your launch using advanced task management software. Our built-in reminder system, coupled with a streamlined scheduling and management process, ensures that your product launch goes live, ships, and delivers on time, every time.
With DRM you can trust that your project is handled with precision and efficiency from start to finish.
HOSTED SOLUTIONS
While we can work within most modern eCommerce engines, we typically utilize Shopify’s robust hosting capabilities to power your online store, ensuring it operates smoothly, securely, and efficiently.
By leveraging Shopify’s platform, we provide you with a complete solution that takes the complexity out of managing your online store. Shopify’s world-class hosting includes automatic updates, reliable uptime, and a global server network, ensuring your store remains fast and accessible to customers anywhere in the world.
With built-in security features and scalable infrastructure, Shopify handles everything from small startups to high-traffic stores with ease. Sell directly in our DRM Mall benefiting from thousands of customers daily — or across your own fully-hosted store solution.
DATA & ANALYTICS
Information is the fuel to the Down Right Merch machine. We have designed an innovative and transparent system to analyze and build advanced insight into client information. Key aspects of this are readily available for our clients to utilize at any point to make informed, impactful decisions.
CUSTOMER SERVICE
Managing hundreds of calls per day, our customer service team is dedicated to serving you and your fans to ensure they keep coming back.
We offer an industry-leading, 48-hour turnaround for all product inquiries!
